Refund policy

Return & Refund Policy (Meet9Store)

1. Damaged, Defective, or Wrong Items Only:

Since all items are quality-checked before dispatch, returns/exchanges are strictly accepted only if the product arrives damaged, defective, or incorrect. We do not offer returns or refunds for change of mind.

2. Mandatory Unboxing Video:

To claim a replacement or refund, customers must provide a clear, continuous 360-degree unboxing video showing the sealed outer parcel being opened. Claims without an unboxing video cannot be processed.

3. Reporting Window:

Any issues must be reported to meetbhalani1437@gmail.com or via WhatsApp within 48 hours of delivery.

4. Refunds & Replacements:

Once verified, a replacement will be shipped free of charge. If stock is unavailable, a refund will be issued to the original payment method (or bank account for COD) within 5–7 business days.